Shipping policy

Shipping Policy

Last Updated: July 30, 2026

Thank you for shopping with Novora. We are committed to providing a smooth and reliable shipping experience.

Order Processing

Orders are processed within 1 to 2 business days after your purchase is confirmed.

Orders are not processed or shipped on weekends or holidays.

Shipping Times

Estimated delivery time is 3 to 12 business days, depending on your location and the shipping carrier.

Please note that delivery times are estimates and may occasionally be affected by factors outside our control, such as weather, customs processing, or carrier delays.

Shipping Costs

We are proud to offer FREE Standard Shipping on all orders.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. Tracking information may take 24 to 48 hours to become active.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. Novora is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Packages

If your order has not arrived within the estimated delivery timeframe, please contact our support team. We will work with the shipping carrier to investigate and help resolve the issue as quickly as possible.